Prior to the United Kingdom going into lockdown, Heywood Spa Hotel had made the decision to close the hotel to protect both staff and guests. Health and safety has always been and will remain to be our utmost priority.
Now restrictions are easing, we need to ensure that our business is protected to make certain that Heywood Spa Hotel can continue to trade into the future. Like most businesses in Pembrokeshire, tourism is a large part of our dependency and the season between March and September is essential to build revenue, ensuring we can safeguard the business requirements during the off peak season. As many business owners will feel, Covid 19 arrived at a particularly inconvenient time.
We need Heywood Spa Hotel to survive this pandemic and that is why we have taken the decision to remain closed until early 2021. We feel this is the right choice for our business and ensures that we are in a comfortable position for next year. We hope that you can appreciate we have not come to this conclusion lightly and are sorry to disappoint guests that have planned their upcoming stays with us.
Over the past five years we have constantly reinvested any profits back into the hotel, to make sure each aspect of your stay or visit is as special as the next. We love our brand and were so proud to complete our new Spa area in February this year, unfortunately just six weeks before we had to close it. It will still be here next year though, waiting for you to all enjoy!
Our diary is open for 2021 and we are would hope that you will secure a reservation with us for next year. Remember, booking direct is the only way you can access any promotions so please check our website first before looking elsewhere.
For guests that are waiting to use vouchers or have purchased vouchers which will expire in the coming months please be assured that we can validate these throughout 2021. You will certainly not miss out and still have the whole of next year to use your voucher. If you are looking to treat someone, by purchasing a voucher now will ensure they have something to look forward to in 2021.
Please be assured that we are not loosing an ounce of passion during our closure and are already working on our new Restaurant concept. Our Brasserie is in the process of transforming into Heywood Bar and Grill, the next step in making Heywood Spa Hotel is the destination hotel of choice in Tenby.
We will have key staff still working throughout and although the hotel phone has an answerphone message please feel free to leave your contact details and your call will be returned. Alternatively, the email address of firstname.lastname@example.org is monitored and any enquiries will be responded to.
We sincerely thank you for your ongoing support, loyalty and trust in our product. It will be 2021 in no time and we will be throwing our doors open again. We do hope that you will return to us and see what the next Heywood chapter has to offer.